Privacy Policy

This privacy policy provides information on how Ludenso AS and MovieMask AS processes personal data. Data controller for the processing is Ludenso AS and MovieMask AS, a company established and registered in Norway with organization number 921 437 609 and 916 979 444, address: Richard Birkelands vei 2B, 7034 Trondheim, Norway, email: hello@moviemask.io Internally responsible for following up personal data protection is CEO.

MovieMask is established in Norway and adheres to Norwegian personal data protection legislation. Ludenso AS and MovieMask AS processes personal data relating to customers and other persons who have contacted or interacted with Ludenso AS and MovieMask AS in any way, where we see fit to. The different types of personal data processed, as well as the purpose of the processing, legal basis and source are further described below.
 

MOVIEMASK’S CUSTOMERS AND USERS

Data necessary to provide Ludenso AS and MovieMask AS’s customers with our products and services Ludenso AS and MovieMask AS processes the following personal data for the purpose providing our customers with the products and services the customer has ordered, including entering into an agreement, effectuating a purchase, processing payment and delivering the product and the cloud service to the customer:
• Name, e-mail address, phone number, order details (address etc.), credit card information or other payment information.
• Data, information and documents the customer sends or in other ways provides to MovieMask.

The legal basis for the processing is the Personal Data Act § 8 litra a (fulfilling an agreement to which the customer is party). The data is provided to Ludenso AS and MovieMask AS by the customer or user when purchasing a product or service from Ludenso AS and MovieMask AS.

 

MARKETING

Ludenso AS and MovieMask AS processes the following personal data for the purpose of sending marketing to the customer as well as finding potential new customers based on similarities between the customer and the potential customer, using social media tools such as lookalike audience and similar:
• E-mail address

The legal basis for the processing is consent from the registered persons (Personal Data Act § 8(1)), which is voluntary to submit. The data is provided to MovieMask by the customer.

 

PROFILING FOR MARKETING PURPOSES

Ludenso AS and MovieMask AS wishes to provide our customers with relevant marketing and communication. To be able to do this, we use information about our customers to target and adjust the communication. This includes profiling the customer, which means that we make assumptions regarding our customers’ needs or preferences based on analyses of data. Ludenso AS and MovieMask AS processes the following personal data for the purpose of profiling and analysing our customers for marketing purposes, including targeting marketing and communication to the customer.
• Name, e-mail address, phone number, order details.
• Data, information and documents the customer uploads or sends to Ludenso AS and MovieMask AS in any way.

 
The legal basis for the processing is consent from the registered persons (Personal Data Act § 8(1)), which is voluntary to submit. The data is provided to MovieMask by the customer or user when purchasing a product or service from Ludenso AS and MovieMask AS, or subsequently provided or generated by the customer when interacting with Ludenso AS and MovieMask AS in any way. Profiles are generated by Ludenso AS and MovieMask AS.

 

SUBSCRIBERS TO MOVIEMASK’S NEWSLETTER

Ludenso AS and MovieMask AS processes the following personal data for the purpose of providing subscribers with the newsletters the subscriptions comprise:
• E-mail
• Name

The legal basis for the processing is the Personal Data Act § 8 litra a (fulfilling an agreement to which the customer is party). The data is provided to Ludenso AS and MovieMask AS by the subscriber.

 

CUSTOMERS AND OTHERS CONTACTING MOVIEMASK’S SUPPORT SERVICE

MovieMask has a support service through Ludenso AS and MovieMask AS’s FaceBook page and the email hello@moviemask.io open for everyone to use if they have questions about our products and services. Ludenso AS and MovieMask AS processes the following information for the purpose of answering any question or enquiry received by Ludenso AS and MovieMask AS’s support service:
• E-mail and any other information the person sends MovieMask in the enquiry.

The legal basis for the processing is the Personal Data Act § 8 litra a (fulfilling an agreement to which the customer is party). The data is provided to MovieMask by customer/sender.

Customer data relating to Ludenso AS and MovieMask AS’s cloud service is anonymised, and thereafter used in anonymised and aggregated form for statistical purposes, as well as for improvement and development of Ludenso AS and MovieMask AS’s products and services. Anonymised data may also be used for other purposes. The legal basis for the anonymization is PDA § 8 (f) (MovieMask’s legitimate interest is not overridden by the interest of the data subjects).

It is voluntary for customers to provide personal data to Ludenso AS and MovieMask AS. The data mentioned under Data necessary to provide Ludenso AS and MovieMask AS’s customers our products and services according to an agreement with the customer, is however sometimes necessary to provide to be able to use Ludenso AS and MovieMask AS’s customer support, warranties and to purchase a product from Ludenso AS and MovieMask AS. If a customer does not wish to provide such information, the customer might be unable to purchase MovieMask’s products and services. Ludenso AS and MovieMask AS reserves the right to ask for and keep this data in order to be able to fulfill purchases and process support inquiries.

Processing based on consent is voluntary, and a consent can always be withdrawn by contacting Ludenso AS and MovieMask AS via hello@moviemask.io.

 

DISCLOSURE TO THIRD PARTIES

Ludenso AS and MovieMask AS does not disclose any personal data to third parties.

 

Data storage

Ludenso AS and MovieMask AS deletes or anonymizes data as soon as the purpose of the processing is fulfilled:

Ludenso AS and MovieMask AS’s customers

• Name, contact information and order details are deleted when they are no longer necessary to process considered the purpose of the processing, and when they are no longer necessary to process in order to fulfil legal obligations or for MovieMask to be able to handle claims and complaints.

Subscribers to Ludenso AS and MovieMask AS’s news letter
• The data is deleted when the subscriber unsubscribes MovieMask’s newsletter or when the newsletter is discontinued.


Instead of deletion, Ludenso AS and MovieMask AS may permanently and irreversibly anonymize the data.

The individual’s rights Ludenso AS and MovieMask AS’s general obligation regarding information to the public is fulfilled by this privacy policy. Registered persons also have individual rights relating to:
• Information about the processing of personal data and access to the data
• Rectification and deletion of inaccurate or incorrect data

Persons who are registered or believe they are registered by Ludenso AS and MovieMask AS can contact Ludenso AS and MovieMask AS at by mail or e-mail for any use of their rights: Ludenso AS OR MovieMask AS, GAUSTADALLEEN 21, 0349 OSLO, Norway or email at hello@MovieMask.io.

As of May 2018, the individuals also have the following rights:
• Right to be forgotten
• Right to restriction of processing
• Right to object to processing
• Right to data portability

 

COMPLAINTS

If you are dissatisfied with Ludenso AS and MovieMask AS’s processing of personal data or have questions or enquiries concerning Ludenso AS and MovieMask AS’s processing of personal data, please write to Ludenso AS and MovieMask AS at GAUSTADALLEEN 21, 0349 OSLO, Norway or email us at hello@moviemask.io. We are happy to assist. Registered individuals may also file a complaint by contacting the data protection authority in Norway or if the customer is resident elsewhere in Europe their local data protection authority.

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